Privacy Policy

Surfador Surf Base Lodge operates hospitality services, surf instruction, accommodation, experience bookings, wellness retreats, and guest services from its base in Tamri, Morocco.

Contact: [Company Name] · [Registered Address], Tamri, Agadir Region, Morocco · privacy@surfador.ma · WhatsApp +212 600 000 000

When you use our website, book a stay, join an experience, or contact us in any way, we act as the data controller responsible for your personal information.

We collect only the information necessary to provide you with the best possible Surfador experience:

• Identity data — name, nationality, date of birth where legally required
• Contact data — email, phone, WhatsApp number
• Booking data — dates, package, room, experiences, dietary needs
• Payment confirmation data (we never store full card details)
• Website usage data via cookies

Information reaches us through booking forms, email and WhatsApp conversations, in-person check-in, newsletter signups, and website cookies.

We use your data to deliver the Surfador experience you’ve requested — confirming bookings, arranging experiences, dietary planning, safety briefings, and service updates. We never sell your personal data to third parties, and we never use it for purposes beyond what is described in this policy.

We retain your personal information only for as long as is necessary to fulfil the purpose for which it was collected, or to comply with legal and regulatory obligations. When data is no longer needed, it is securely deleted or permanently anonymized.

You have meaningful control over your personal data. Depending on applicable law, your rights include:

• Access — request a copy of the data we hold
• Correction — fix inaccurate information
• Deletion — ask us to erase your data
• Withdraw Consent — opt out at any time
• Portability — receive your data in a usable format
• Object — to specific processing activities

Exercise any right by writing to privacy@surfador.ma.

We use cookies to improve the Surfador website experience, in four categories: Essential (always active), Analytics, Personalization, and Marketing. See our Cookie Policy for full details and controls.

We take reasonable and appropriate technical measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission is 100% secure — if you have concerns, contact privacy@surfador.ma.

To deliver our services we work with carefully selected providers — payment processors, analytics, map services, and booking tools. All third parties are required to handle your data in accordance with applicable data protection law and may not use it for their own marketing.

We may update this Privacy Policy from time to time. When we do, we update the version number and date on this page, and notify guests by email for significant changes. Continued use of the website after an update constitutes acceptance of the revised terms.